Mid-South Health Systems

Providing Mental Health Services For:

ClayCraigheadCrittendenCrossGreeneLawrenceLee

MississippiMonroePhillipsPoinsettRandolphSt. Francis

 Home 
 Services 
 Victim Services 
 Locations 
 About Us 
 Careers 
 Education 
 RISE UP Movie 
 EEO Policy 

Your rights as a person served

 

ACCESS TO CARE
Individuals are admitted and treated without regard to race, color, creed, religion, sex, age, place of national origin, or handicap.

RESPECT AND DIGNITY
You have a right to considerate, respectful care at all times and under all circumstances, with recognition of your personal dignity.  When used, special treatment interventions are individually applied based on the specific needs of the person served.

PRIVACY AND CONFIDENTIALITY
You have the right, within the law, to personal and informational privacy, as manifested by the following right

To be interviewed or examined in surroundings designed to assure reasonable privacy.

To have your medical record read only by individuals involved in your treatment, or the monitoring of its quality, and by other individuals only on your written authorization or that of your legally authorized representative.

To expect all communications and other records pertaining to your care, including the source of payment for treatment, to be treated as confidential.

PERSONAL SAFETY
You have the right to expect reasonable safety insofar as Mid-South Health Systems practices and environment are concerned.  In the event of an emergency/disaster, staff will direct you to the nearest safe location.

IDENTITY
You have the right to know the identity and professional status of individuals providing service to you, and to know which practitioner is primarily responsible for your care.  Participation by you in clinical training programs or in the gathering of data for research purposes should be voluntary.

FORMULATE ADVACE DIRECTIVES & APPOINT HEALTH CARE PROXY
You have the right to formulate advanced directives and appoint a health care proxy to make health care decisions on his/her behalf to the extent permitted by law.

INFORMATION
The notice of information practice describes how information about you may be used, disclosed and how you can get access to this information.  You have the right to obtain, from therapist responsible for coordinating you care, complete and current information concerning your diagnosis, treatment and any known prognosis.  You have the right to have your treatment plan explained and to participate in the development and review of the plan.  This information is to be communicated in terms that you can understand.  When it is not medically advisable to give such information to you, the information will be made available to a legally authorized individual.

COMMUNICATIONS
If you do not speak or understand the language of the community, you will have access to an interpreter.

CONSENT
Informed consent will be obtained prior to your being involved in any treatment or procedures.  All procedures require your consent or that of your legally authorized representative.  All proposed procedures, including the possibilities of any risk of side effects from medication, and probability of success are to be explained in terms you understand.  You will be informed if Mid-South Health Systems proposes to engage in or perform research educational projects affecting your care or treatment.  You have the right to refuse to participate in any such activity.

CONSULTATION
You have, at your own request and expense, the right to the opinion of an outside consultant or to request an in-house review of your treatment plan and to be informed of the procedure for such a request.

REFUSAL OF TREATMENT
You may refuse treatment to the extent permitted by law.  When refusal of treatment by you or a legally authorized representative prevents the provision of appropriate care in accordance with professional standards, treatment may be terminated upon reasonable notice.

TRANSFER AND CONTINUITY OF CARE
You may not be transferred to another facility unless you have received a complete explanation of the need for the transfer and alternatives to such a transfer.  Transfer must be acceptable to the receiving facility.  You have the right to be informed by the primary therapist or treatment team responsible for your care of any continuing requirements following discharge from Mid-South Health Systems.

PATIENT ADVOCACY
You have the right to file a complaint/grievance.  If there is evidence of discrimination because of race, color, creed, religion, gender, age, sexual orientation, place of national origin, or handicap, or if you feel that you have been denied any of your rights, or have any other complaints, you may contact the Patient Advocate.

POISON CONTROL HOTLINE
If you, or someone you know, have taken an unknown substance, you may call 1-800-376-4766.

Revised: 1/22/02