For more information on programs and fees, call Mid-South Health Systems Education and Training Department at 870.972.4912 Effective People Skills are the foundation for success in business, industry, and organizations. Skills of self-understanding and healthy communication are critical in today’s fast paced and ever changing environments. People Skills Training is designed with a variety of skill building areas.  These can be mixed and matched to fit your organization’s requirements.  Speaking  Engagements, in addition to training, can be scheduled to accommodate your next meeting or organizational gathering.

Contract Training Stress Management: Effectively handling pressure and conflict enhances productivity, personal worth, and physical well being.  Learn to reduce stress and improve your personal productivity. Effective Interpersonal Communication: Good communication skills help build strong relationships and achieve goals.  Discover techniques for: sending clearer messages, giving constructive feedback, and improving listening skills. Team Building: A successful team has key characteristics: shared mission, clear roles, mutual support and cooperation. Discover what it takes to be a good team player. Leadership Skills: A leader's strength is measured by his or her ability to maximize the contributions of others.  This class will demonstrate the specific strategies today’s managers can use to become Super Leaders –    leading others to lead themselves. Conflict Resolution: Learning to manage strong emotions is critical in today’s workplace.  Learn how to manage anger, reduce stress, and improve collaboration. Customer Service: A fun training that will leave employees empowered and stretching for excellence in serving the customer.  Learn the skills and behaviors that will build and maintain great customer relationships. Time Management: Put the RESOURCE of time on your side.  Learn to prioritize, plan, and achieve goals.  A skill building training that leaves participants with knowledge of effective versus efficient use of time. Problem Solving: Problem solving is a challenging and creative process.  Learn to identify and analyze the “real” problem, generate, select and plan workable solutions, and implement and monitor action plans to ensure  effectiveness. Ethics Training: Every organization has a code of ethics written or unwritten by which they operate. Ethics training takes those values unique to your organization and develops an educational presentation complete with vignettes that apply your ethical standards to actual practice.